• Lead a high volume, time critical operational depot
• Drive service reliability, safety and workforce performance
• Full operational accountability within contract driven environment
• Inner West OR South Sydney location

About You
You are an experienced operations leader who has managed frontline teams within transport, logistics, construction materials, waste or similarly complex operational environments.
You bring experience from environments where time critical scheduling, service delivery and operational reliability are central to performance. You understand how to manage daily execution against tight delivery windows, respond to disruptions in real time and maintain consistent service outcomes.
You have led large frontline workforces and are comfortable operating in fast paced, high accountability environments where operational discipline and structure are critical.
You combine strong operational leadership with commercial awareness. You understand contract based service delivery and the importance of meeting KPIs, service levels and compliance requirements while managing cost performance.
You are a hands-on leader who builds credibility quickly with frontline teams. You are comfortable in industrial environments and understand how to lead within unionised workforces while maintaining clear expectations and accountability.
Most importantly, you are able to take ownership of an operation, bring structure and consistency and deliver reliable performance day in, day out.

About the Opportunity
This role is responsible for leading the end to end operations of a major depot within a large scale metropolitan service network.
The environment is high volume and time critical. Daily success is measured by the ability to deliver scheduled services reliably, manage workforce performance and maintain operational control in real time.
You will lead a large frontline workforce and take full accountability for service delivery, safety performance and adherence to contractual obligations. This includes oversight of dispatch, scheduling execution and real time management of service disruptions and operational incidents.
The role sits at the intersection of contract performance and frontline execution, requiring strong operational judgement, decision making and leadership presence.
Working closely with regional leadership, you will play a key role in stabilising performance, strengthening operational discipline and improving service reliability across the depot.
This is a hands-on leadership role requiring visibility across the operation and the ability to lead from the front.

About the Company
This organisation is a leading provider of contracted transport services, operating large-scale networks on behalf of government across metropolitan and regional markets. The business is established, profitable and highly regarded.
It manages significant operational infrastructure and a large workforce responsible for delivering essential daily services to the community.
With a strong national footprint and an aligned executive leadership team, the organisation is focused on strengthening operational performance and delivering consistent, high quality service outcomes across its network.

To Apply

For further information please apply via the role advert or contact Sarah Layer with any specific questions on sarahl@areteexecutive.com.au or 0401 080 652. Please note that email applications will not be accepted to ensure a fair and consistent process. You must have unrestricted working rights in Australia to apply. 

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